Refund and Returns Policy

At IL SEO Company, we’re committed to your satisfaction and delivering services that meet your business needs. We understand that circumstances may change, and flexibility is necessary. Below outlines our Refund and Returns Policy:

Digital Services (SEO, PPC, SMM, etc.)

• Cancellation Before Service Commencement: If you decide to cancel our services before we’ve begun any work, you may be eligible for a full refund, provided the cancellation is made within 24 hours of the initial purchase.

• Service Dissatisfaction: We strive for excellence in all our digital marketing services. If you’re dissatisfied with the progress or results within the first 30 days, we encourage you to contact our support team. We will review your case and offer a resolution which may include a partial refund or additional services at no cost, depending on the situation and service agreement.

• Non-Delivery: In the unlikely event of service non-delivery on our part, customers are entitled to a full refund. Non-delivery refers to not performing any of the agreed-upon tasks within the specified timeframe.

Physical Products (if applicable)

• Returns: For any physical products, returns are accepted within 30 days of the receipt date. Products must be in their original condition and packaging. Customers are responsible for return shipping costs unless the return is due to a defective product or error on our part.

• Refunds for Returns: Upon receipt and inspection of the returned item, refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method.

General Policy

• Refund Processing: All refunds will be processed within 7-10 business days upon agreement or receipt of the returned merchandise.

• Amendments: IL SEO Company reserves the right to modify this Refund and Returns Policy at any time. Any changes will be effectively immediately upon posting on our website.

We value your business and trust in our services. For any questions or concerns regarding our Refund and Returns Policy, please contact our customer service team.

Thank you for choosing IL SEO Company for your digital marketing needs.